Editing the orders
The PAYONE Prestashop Extension works in large parts automatically and integrates itself best possible into Prestashop.
Orders placed via the PAYONE Extension for Prestashop are listed as usual in the order overview of Prestashop. The detailed view of the order is extended by the area "PAYONE Order Management":
In this area, you can see the status of a payment and, if necessary, initiate collections or credit memos.
If "Preauthorization" is set as the authorization method for a payment type, the money may still have to be withdrawn from the payment type. With such orders you see these fields in the order administration:
Here you can enter the amount to be collected and collect it by pressing "Execute". It may take a few minutes until the capture is acknowledged via transactionstatus. The transaction overview in the backend is then updated and displays the current status of the transaction.
For orders where the authorization method "Authorization" was used, the cash flow (if possible) is initiated immediately.
If you want to refund an incoming payment, you can use the "Debit" function:
The amount entered is then posted back to the payment type used by the end customer.
| UI Text Box|
The function is only available if money has already arrived.