Commerce platform - seamless commerce

Omnichannel combined with Order Management for a seamleass customer experience

The PAYONE Commerce Platform does not link payments from different channels in the backend but instead represents the Omnichannel use-cases of a merchant within one system. In addition, it supports the Order Management by providing a dedicated status for the Checkout as well as for the shopping cart products which is linked to the payment.

  • For the integration, the PAYONE Commerce Platform offers a clearly defined business API for Webshop, Mobile-App and POS.
  • The design of the PAYONE Commerce Platform does not interfere with the existing communication between the terminal and acquiring.
  • This means that no terminal update nor replacement is required.
  • The Payone Commerce Platform receives the information about terminal transactions directly from the acquiring.
  • Therefore, the stability and availability of terminal payments at the POS is not affected.
  • There is no terminal update nor terminal replacement required.

PAYONE Seamless Commerce - more than Omnichannel

One brand

The customer experiences a uniform brand, whether "online" or "offline". The customer can switch from one channel to another at any time in purchase process without any loss in the shopping experience. This is what we understand as Seamless Commerce.

Holistic view

The holistic view provides a comprehensive overview of all interactions with a customer. Customers demand the necessary information and services in the same quality on every channel.
The PAYONE Commerce Platform supports you reaching that goal and helps to reduce effort and cost.