Introduction

Create a pending mandate – used for SEPA Direct Debit.

Mandate will be activated and persisted by a payment-request (preauthorization / authorization) or by customer management (updateuser) – this request has to follow a “managemandate”-request within 2 hours.

Integration

POST Request - managemandate
Account Parameters
request
required
Fixed Value: managemandate
mid
required
your merchant ID, 5-digit numeric
aid
required
your subaccount ID, 5-digit numeric
portalId
required
your Portal ID, 7-digit numeric
key
required
your key value, alpha-numeric
common Parameters
clearingtype
required
Fixed Value elv
mode
required
Fixed Value test/live

Can be either test environment (test) or live environment (live)

currency
required
Format LIST
Permitted values ISO 4217 (currencies) 3-letter-codes
Samples

EUR

USD

GBP

PERSONAL DATA Parameters
customerid
optional
Format CHAR(1..20)
Permitted Symbols [0-9, a-z, A-Z, .,-,_,/]

Merchant's customer ID, defined by you / merchant to refer to the customer record.

"customerid" can be used to identify a customer record.
If "customerid" is used then stored customer data are loaded automatically.
userid
optional
Format NUMERIC(6..12)

PAYONE User ID, defined by PAYONE

salutation
optional
Format CHAR(1..10)

The customer's salutation

title
optional
Format CHAR(1..20)
Samples

Dr

Prof.

Dr.-Ing.

Title of the customer

firstname
optional
Format CHAR(1..50)

First name of customer; optional if company is used, i.e.: you may use "company" or "lastname" or "firstname" plus "lastname"

lastname
required
Format CHAR(2..50)

Last name of customer; optional if company is used, i.e.: you may use "company" or "lastname" or "firstname" plus "lastname"

company
optional
Format CHAR(2..50)

Comany name of customer; optional if company is used, i.e.: you may use "company" or "lastname" or "firstname" plus "lastname"

street
optional
Format CHAR(1..50)

Street number and name (required: at least one character)

addressaddition
optional
Format CHAR(1..50)
Samples

7th floor

c/o Maier

Specifies an additional address line for the invoice address of the customer.

zip
optional
Format CHAR(2..50)
Permitted Symbols [0-9][A-Z][a-z][_.-/ ]

Postcode

city
required
Format CHAR(2..50)

City of customer

country
required
Format LIST
Permitted values ISO 3166 2-letter-codes
Samples

DE

GB

US

Specifies country of address for the customer.

Some countries require additional information in parameter "state"
state
required
Format LIST

Permitted values ISO 3166-2 States (regions) 2-letter-codes

Samples US Samples CA
AK

AB

AL

BC

Specifies state / region of country for the customer.
"state" is required for these countries: US, CA, CN, JP, MX, BR, AR, ID, TH, IN and must not be used for all other countries.

email
optional
Format CHAR(5..254)

Permitted Symbols RFC 5322

Special Remark email validation:

Max. length for email is 254 characters. Validation is set up in the following way:

Username = Max. 63 characters

Domain Name = Max. 63 characters
Domain Suffixes = Max. 4 suffixes with max. 124 characters 
Example: username[63]@domain_name[63].suffix[60].suffix[60].suffix[4]

"@" and "." is counted as a character as well; in case of a total of three suffixes, this would allow a total of 254 characters.

email-address of customer

telephonenumber
optional
Format CHAR(1..30)

Phone number of customer

birthday
optional
Format DATE(8), YYYYMMDD
Samples

20190101

19991231

Date of birth of customer

language
optional
Format LIST
Permitted values ISO 639-1 (Language)2-letter-codes

Language indicator (ISO 639) to specify the language that should be presented to the customer (e.g. for error messages, frontend display).

If the language is not transferred, the browser language will be used. For a non-supported language English will be used.

vatid
optional
Format CHAR(1..50)

VAT identification number. Used for b2b transactions to indicate VAT number of customer.

gender
optional
Format LIST
Permitted values f / m / d

Gender of customer (female / male / diverse* )

* currently not in use

personalid
optional
Format CHAR(1..32)
Permitted Symbols [0-9][A-Z][a-z][+-./()]

Person specific numbers or characters, e.g. number of passport / ID card

ip
optional
Format CHAR(1..39)

Customer's IP-V4-address (123.123.123.123) or IP-V6-address

bank Account data PARAMETERS
bankcountry
required
Format LIST

Account type/ country for use with BBAN (i.e. bankcode, bankaccount): DE

DE: Mandatory with bankcode, bankaccount, optional with IBAN

For other countries than DE please use IBAN or IBAN/BIC

iban
optional
Format CHAR(8 or 11) Only capital letters and digits, no spaces
Permitted Symbols [0-9][A-Z]

Bank Identifier Code to be used for payment or to be checked

bic
optional
Format CHAR(8 or 11) Only capital letters and digits, no spaces
Permitted Symbols [0-9][A-Z]

BIC is optional for all Bank transfers within SEPA. For Accounts from Banks outside of SEPA, BIC is still required.

bankaccount
optional
Format NUMERIC(1..10)

DE: bankcountry, bankcode and bankaccount may be used. Then IBAN will be generated by PAYONE platform and used for SEPA transactions.
Not DE: Please use IBAN or IBAN / BIC.

bankcode
optional
Format NUMERIC(8)

DE: bankcountry, bankcode and bankaccount may be used. Then IBAN will be generated by PAYONE platform and used for SEPA transactions.
Not DE: Please use IBAN or IBAN / BIC.

bankaccountholder
optional
Format CHAR(1..50)

Account holder

Response Parameters
status
Permitted Values
APPROVED
ERROR
Response Parameter (Approved)
mandate_identification
Format CHAR(1..35)
Permitted Symbols [A-Z,a-z,0-9,+,-,.,(,)]

A SEPA mandate can be created if a payment is initiated (amount > 0). Can be used to enforce a merchant specific mandate identification. The mandate_identification has to be unique.

PPS (PAYONE Payment Service): This parameter must not be used! For PPS the PAYONE platform defines the mandate_identification

If the mandate_identification is not set PAYONE will create an unique mandate identification 
(pattern: PO-nnnnnnnnnn).

mandate_status
Format LIST 
Value Comment
pending

indicates a new created mandate

Pending mandate has to be used within 2 hours by authorization / preauthorization to complete a payment.

active indicates an existing / active mandate

Status of SEPA mandate

mandate_text
Format TEXT

Content of mandate text

HTML-formatted, URL-encoded

creditor_identifier
Format CHAR(1..35)

Creditor identifier as recorded at PAYONE

iban
Format CHAR(8 or 11) Only capital letters and digits, no spaces
Permitted Symbols [0-9][A-Z]

Bank Identifier Code to be used for payment or to be checked.

bic
Format CHAR(8 or 11) Only capital letters and digits, no spaces
Permitted Symbols [0-9][A-Z]

BIC is optional for all Bank transfers within SEPA. For Accounts from Banks outside of SEPA, BIC is still required.

Response Parameter (Error)
errorcode
Format NUMERIC(1..6)

In case of error the PAYONE Platform returns an error code for your internal usage.

errormessage
Format CHAR(1..1024)

In case of error the PAYONE Platform returns an error message for your internal usage.

customermessage
Format CHAR(1..1024)

The customermessage is returned to your system in order to be displayed to the customer.

(Language selection is based on the end customer's language, parameter "language")

Host: api.pay1.de
Content-Type: application/x-www-form-urlencoded
Payload

aid=52078
bankaccount=
bankaccountholder=Siegfried Sepa
bankcode=
bankcountry=DE
bic=
city=Kiel
clearingtype=elv
country=DE
currency=EUR
email=Siegfried.Sepa@payone.com
encoding=UTF-8
firstname=Siegfried
gender=m
iban=DE11210501706179573239
ip=172.19.0.34
key=17031f73e2c6f9755788bddfff04169b
language=de
lastname=Sepa
mid=14648
mode=test
portalid=2037267
request=managemandate
salutation=Herr
street=Fraunhoferstr. 2-4
zip=24118
RESPONSE
                          
status=APPROVED
mandate_identification=TM-10052817
mandate_status=pending
mandate_text=%3Cdiv+class%3D%22mandatetext%22%3E%0A%3Cp%3E%0A%3Cstrong%3ESEPA-Lastschriftmandat%3C%2Fstrong%3E%0A%3C%2Fp%3E%0A%3Cp%3E%0A++++++++++++++++++++++++++++Zahlungsempf%26auml%3Bnger%3A+Payone+Test+Kiel%2C+DE%3Cbr%3E%0A++++++++++++++++Gl%26auml%3Bubiger-Identifikationsnummer%3A+TESTTESTTEST%3Cbr%3E%0A++++++++++++++++Mandatsreferenz%3A+TM-10052817%3C%2Fp%3E%0A%3Cp%3EIch+erm%26auml%3Bchtige+den+Zahlungsempf%26auml%3Bnger%2C+Zahlungen+von+meinem+Konto+mittels+Lastschrift+einzuziehen.+Zugleich+weise+ich+mein+Kreditinstitut+an%2C+die+von+dem+Zahlungsempf%26auml%3Bnger+auf+mein+Konto+gezogenen+Lastschriften+einzul%26ouml%3Bsen.%3C%2Fp%3E%0A%3Cp%3EHinweis%3A+Ich+kann+innerhalb+von+acht+Wochen%2C+beginnend+mit+dem+Belastungsdatum%2C+die+Erstattung+des+belasteten+Betrages+verlangen.+Es+gelten+dabei+die+mit+meinem+Kreditinstitut+vereinbarten+Bedingungen.%3C%2Fp%3E%0A%3Cdl%3E%0A%3Cdt%3EName+des+Zahlungspflichtigen%3A%3C%2Fdt%3E%0A%3Cdd%3ESiegfried+Sepa%3C%2Fdd%3E%0A%3Cdt%3EStra%26szlig%3Be+und+Hausnummer%3A%3C%2Fdt%3E%0A%3Cdd%3EFraunhoferstr.+2-4%3C%2Fdd%3E%0A%3Cdt%3EPostleitzahl%3A+%3C%2Fdt%3E%0A%3Cdd%3E24118%3C%2Fdd%3E%0A%3Cdt%3EOrt%3A+%3C%2Fdt%3E%0A%3Cdd%3EKiel%3C%2Fdd%3E%0A%3Cdt%3ELand%3A%3C%2Fdt%3E%0A%3Cdd%3EDE%3C%2Fdd%3E%0A%3Cdt%3EE-Mail%3A%3C%2Fdt%3E%0A%3Cdd%3ESiegfried.Sepa%40payone.com%3C%2Fdd%3E%0A%3Cdt%3EBankkontonummer+-+IBAN%3A%3C%2Fdt%3E%0A%3Cdd%3EDEXX21050170XXXXXX3239%3C%2Fdd%3E%0A%3C%2Fdl%3E%0A%3Cp%3E%0A%3Cspan+class%3D%22mandatetext_cityofsignature%22%3EKiel%3C%2Fspan%3E%2C+04.10.2023%2C+Siegfried+Sepa%3C%2Fp%3E%0A%3C%2Fdiv%3E%0A
creditor_identifier=TESTTESTTEST
iban=DE11210501706179573239