Our Shopware 5 plugin comes with regular updates and full integration support, offering a versatile out-of-the-box solution to accept online payments easily:
Keep an eye on our Release Notes to stay informed about updates and new features (i.e. payment methods, features, integration modes) we have added to this plugin!
Check out our documentation to learn how to link your store with our platform to profit from all these features!
Current Release: v4.16.0
An active PAYONE - Account is required. If you do not have one yet, please contact us.
You have 2 ways to install our plugin:
To send the transaction status to the correct address, the log in to the PAYONE Merchant Interface (PMI).
Under Configuration → Payment Portals → YOUR_PORTAL → Advanced → TransactionStatus URL
Under General, set the Additional Response data for both Live and Test modes to "on".
Click on Customers → Payments → PAYONE Kontrollzentrum → Grundeinstellungen → general
You can create a separate configuration for each payment type. The default setting - Alle (global) applies to all payment types.
Please enter your access data here:
Once you have created a separate configuration for a payment type, the default setting - Alle (global) no longer applies to the payment type.
Field | Description |
---|---|
merchant ID | You will find your PAYONE Merchant ID at the top right of the PAYONE Merchant Interface (PMI) and on all PAYONE invoices. |
portal ID | You can find the portal ID in the PAYONE Merchant Interface (PMI) under the menu item Configuration → Payment Portals |
subaccount-ID |
You can find the ID in the PAYONE Merchant Interface (PMI) under the menu item Configuration → Accounts |
key |
Please enter the key here to protect the data communication against manipulation. This must be identical to the key stored in the corresponding PAYONE payment portal. |
operating mode |
Here you can specify for the respective payment type whether the payments are to be processed in test mode or whether they are to be executed "live". You can also configure the test mode for individual payment types. |
authorization |
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basket handover |
Here you can configure whether the shopping cart information should be transferred to the PAYONE platform for each request. In most cases it's safe to leave this setting on. However, some usecases may cause issues with this setting enabled:
- PayPal with cart items that are free - PayPal expects every cart item to have a price, so if you ship bonus items it's better to leave this off. - Plugins which alter the calculation of prices - some plugins alter price calculation, which can lead to rounding differences. If you frequently see error 1610 (Article list faulty or incomplete) and are confident about the actual amount of the order, try disabling this setting. |
save acceptance of the general business terms |
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use shopware ordernumber |
This setting causes an order number generated by the plugin to be reported as a reference to PAYONE. However, the order number generated by Shopware is not. Note: This order number must always be unique and cannot be reused. Make sure that the correct and not already used order number range is active. |
update order timestamp on notify |
Updates the order change timestamp on the order when a new transaction status notification is received and processed. Note: This only works in Shopware 5.5 and higher.
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allow different shipping addresses |
For the secure payment methods offered by PAYONE (e.g., invoice, direct debit, installment purchase), the ability to send to alternative delivery addresses must be contractually agreed upon. Only then can this option be utilized. |
Some payment types require special adjustments. The next points are only interesting for you if you use the respective payment method:
Click under Customers → Payments → PAYONE Kontrollzentrum → Zahlungsarten → Lastschrift
Field | Description |
---|---|
check bank details |
Enables a verification of the bank account using the "bankaccountcheck" request. This setting is part of our optional Risk Management module.
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Additionally Show account number / bank code |
Outdated query. Today it is only of limited use. |
in addition to IBAN query also BIC? |
Determines whether the BIC is requested during checkout. Use this configuration for better compatibility with bank accounts outside the DACH region. |
activate direct debit mandates? |
Should the SEPA mandate manager be used? Verification of the bank account is mandatory. A check against the POS blocklist is not possible. |
Download mandate as PDF? |
When selecting "Yes," a link will be provided after the order, allowing the end customer to download the SEPA mandate as a PDF file. |
Click under Customers → Payments → PAYONE Kontrollzentrum → Zahlarten → Amazon Pay
With Amazon Pay, you need to enter some additional data to ensure that the payment method functions smoothly.
Additionally, the Allowed Return URL must be set to <shoproot>/moptPaymentAmazon.
Add a new Amazon Pay configuration by clicking on "Add item".
Field | Description |
---|---|
Client Id |
The Client ID from your Amazon Seller Central profile will be automatically filled in here after saving. |
Seller Id |
After saving, the Seller ID from your Amazon Seller Central profile will be automatically filled in here. |
Button Type |
Determines which button should be displayed in the shopping cart and the sidebar. |
Button Color |
Determines which color the button in the shopping cart and the sidebar should be displayed in. |
Amazon Mode |
Determines the mode in which Amazon Pay transactions will be carried out:
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Packstation |
Here you can specify whether "DHL Packstation" addresses are permitted when using Amazon Pay. |
Shop |
Here you can specify for which shop Amazon Pay should be configured. |
save |
Click "Save" after you have set your parameters. |
Amazon Pay Konfiguration abrufen |
Download the current Client and Seller IDs from the PAYONE platform by selecting the entry and clicking on "Configuration Download." |
Click under Customers → Payments → PAYONE Kontrollzentrum → Zahlungsarten → Apple Pay
Field | Description |
---|---|
Apple Pay MerchantId |
You can retrieve this value from the Apple Developer Portal as the "Identifier" of your Merchant ID. |
allow Apple Pay Visa |
Please specify whether Visa cards are included for Apple Pay transactions in your PAYONE agreement. |
allow Apple Pay Mastercard |
Please specify whether Mastercard cards are included for Apple Pay transactions in your PAYONE agreement. |
allow Apple Pay Girocard |
Please specify whether Girocard (debit card) are included for Apple Pay transactions in your PAYONE contract. |
Apple Pay certificate |
Please upload your Apple Pay certificate here (in .pem format). Ensure that the certificate is not publicly accessible and is only readable by Shopware. Your hosting provider or server administrator can assist with this.
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Apple Pay private key |
Please upload your Apple Pay private key here (in .key format). |
Apple Pay private key passwort |
Here you can set the password for using the private key. |
Apple Pay Debug |
If this field is enabled, debug information about the Apple Pay session will be displayed during checkout, which can help during setup. In live operation, this option should be disabled. |
In addition to the configuration in Shopware 5, it is necessary to set up the corresponding certificates for using Apple Pay as a payment method.
You can find instructions and information about this here: Payment method - Apple Pay
Additionally, Apple requires validation of the shop domain for Apple Pay. Please follow the instructions in the Apple Developer Portal:
Click under Customers → Payments → PAYONE Kontrollzentrum → Zahlungsarten → Kreditkarte
Field | Description |
---|---|
Default |
Default values are used for all existing fields. |
Kreditkarte Zusätzliche Beschreibung |
Additional description of the payment method when grouped. |
query Credit Card Verification |
Should the card verification number (CVC) be requested? |
credit card validity |
Minimum validity period in days remaining for a card to be able to place an order. For retailers, this value can be set slightly above the blocking period, so that balance checks still work even if the card has expired in the meantime.
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Modus |
Make sure to always use "hosted iFrame." Only merchants with a PCI DSS certification level of SAQ A-EP or higher are permitted to use AJAX.
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merchant-ID |
your Merchant ID |
portal ID |
The portal ID used for transmitting credit card data. |
subaccount-id |
The subaccount ID used for transmitting credit card data. |
key |
Key of the payment portal to be used. |
operating mode |
This defines how the payment method is used. Live = Payments are processed on the PAYONE platform. Test = Payments are simulated only in the PAYONE test environment. If the checkbox is checked, you are in live mode. |
Our plugin offers you compliance with the "lowest" PCI DSS compliance level (SAQ A). Since, at this compliance level, all credit card data can only be entered into fields hosted by a PCI DSS certified service provider, our plugin uses embedded iFrames integrated into the checkout. However, these do not inherit the CSS of your shop template but have their own styles. You can use the following settings to customize these fields.
Field | Description |
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Typ |
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Anzahl Zeichen |
Number of characters in the width of the input field |
Zeichen Max |
Maximum allowed number of characters (HTML attribute maxlength) |
IFrame |
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Breite |
Set the width in CSS. |
Höhe |
Specify the height in CSS. |
Stil |
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CSS |
Specify the CSS to style the respective field. If you use the CSS attribute "Url," the respective field will not be displayed.
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Field | Description | |
---|---|---|
Felder: Eingabe |
CSS specification for the standard formatting of all input fields. The following CSS can be used in the default template of Shopware: Beispiel
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Felder: Auswahl |
CSS specification for styling all selection fields. The following CSS can be used in the Shopware standard template: Beispiel
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iFrame Höhe |
Specification of the standard height in CSS for all fields. |
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iFrame Breite |
CSS specification for the default height of all fields. |
Field | Description |
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Aktiv |
Enables error output. |
custom error messages |
Here you can enter your own custom error messages. |
Field | Description |
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submit pre-calculated Paypal Express shipping costs |
no - If the shipping costs are not yet known in the shopping cart. yes - If the shipping costs are flat-rate and can therefore be passed on. |
show paypal ecs button on basket page? |
yes - Button is displayed on the shopping cart page. no - Button will be hidden on the shopping cart page. |
Konfiguration PayPal Express Logos |
Here, the PayPal Express logo should be uploaded, and the Packstation inquiry is also configured in this section. If no image file is available, the PayPal ECS button will not be displayed in the shopping cart. At least one button must be present and marked as the default.
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Field | Description |
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ShopId |
The shop ID provided by Ratepay. This represents a configuration data set (country, currency, interest rates, installment periods, etc.). |
Währung |
Currency that should be used for this shop ID. |
Ratenkauf Modus |
This setting does not affect the other Ratepay payment methods (invoice, direct debit).
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Save the configuration and then retrieve the data from RatePay by clicking on "Retrieve Ratepay Configuration."
In the test environment, it is not necessary to enter a "Google Pay Merchant ID" in the Google Pay settings. However, when switching to the live environment, the merchant's "GooglePay Merchant ID" must be entered here.
You can find your merchant ID at the top in the Google Merchant Center.
These two payment methods require their own payment portal. Please navigate to Customers → Payments → PAYONE Control Center, select the payment methods: PAYONE Secured Invoice Purchase and PAYONE Secured Installment Purchase, and enter a separate Portal ID for each.
When you install the PAYONE plugin, all available PAYONE payment types are automatically created in your store. For easier identification, they are created with the prefix "PAYONE". However, you can easily change this by changing the name of the payment type.
Activate the desired payment methods under Configuration → Payment Methods
The PAYONE plugin sets the payment status of an order according to the set status assignment.
Under Customers → Orders you can enter pre-authorized orders. To do this, you need to edit the respective order by clicking on the pen.
The items to be captured must be marked (checkmarked) and then confirmed with the "capture position" button.
Check the amount again. Decide whether the shipping costs should also be collected. After clicking on (partial) money collection, the money will be collected and the receivable will be booked on the PAYONE platform.
For a partial withdrawal, simply add a new identical item to the item and specify the quantity of items you wish to withdraw. Make sure, however, that the original position is reduced in terms of quantity. Use the button final capture to mark the order as completely captured. Where supported, the claim may be reduced by the payment method provider and remaining reservations will be dismissed.
Under Customers → Orders you can create credit notes. To do this, you need to edit the respective order by clicking on the pen.
In the following order details you will find on the sheet Positions the "debt position" button.
The items to be refund must be marked (checkmarked) and then confirmed with the "debt position" button.
If there are discrepancies in an order, the order will be marked with the status "Verification required". In this case, the amount in Shopware 5 should be checked with the amount in PAYONE Merchant Interface (PMI), as this could be a fraud attempt.
Here you will find separate setting options that allow you to customize our plugin more precisely to your needs.
Under Customers → Payments → PAYONE → Konfiguration → sheet "adress check" you can define if and in which form the address checks should be performed and how the Shopware eShop should behave if certain results apply.
Field | Description |
---|---|
active |
Activates the address check |
operating mode |
Setting in which mode the address check should take place: in test or live. Test and live data are different. Test data can only be used in test mode.
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billing address |
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shipping address |
(see billing address) |
auto correct |
If Yes is selected, an address corrected by the PAYONE platform will be adopted. Not otherwise. In addition, there are options here that the user can agree to a correction or be prompted to enter the address again. |
error handling |
Here you can define what should happen if there is a technical error. For example, the address validation is not available or reachable. |
minimum basket value |
Shopping cart value from which an address check is performed |
maximum basket value |
Shopping cart value until an address check is performed |
validity in days |
The duration in days for registered users in the shop for which the result of the verification is valid. |
error message |
Here you can define which message is displayed to the user if an incorrect entry has been made. |
Person Status Mapping |
Below are listed the individual possible results of address verification person to whom you can assign each of the traffic light values:
to the other. In conjunction with the setting in the Risk area, this means that payment types are not available to the customer or are hidden by this traffic light value. |
Under Customers → Payments → PAYONE → Konfiguration → sheet "credit assesment" you can specify whether and in what form the credit checks should be performed and how the Shopware eShop should behave if certain results apply.
Field | Description |
---|---|
active |
Activates the credit check |
operating mode |
Setting in which mode the address check should take place: in test or live. Test and live data are different. Test data can only be used in test mode.
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check timing |
Select the time of the check here. This setting only applies if the value "Alle (global)" is selected for "Applies to payment type".
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check type B2C |
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check type B2B |
Determines whether corporate customers are to be checked. The definition is based on the selection of the end customer during registration or checkout. ("I am a private customer/business customer") |
default score for new customers |
Here you can define the traffic light value for new customers. |
Boniversum unknown |
Here you can define the traffic light value for customers who are unknown to Boniversum (only applies when using the check type "Boniversum"). |
validity in days |
Number of days for which the credit standing value returned is valid. No new credit checks will be carried out for the set period for the registered shop buyer / user concerned until the set period expires. |
minimum basket value |
Shopping cart value from which a credit check is carried out. |
maximum basket value |
Shopping cart value until a credit check is carried out. |
error handling |
Here you can define what should happen if a technical error occurs. For example, the credit assessment is not available or attainable. |
notification message |
Enter here the text to be displayed to the buyer when a credit check is performed for him. |
consent question |
Enter here the text of the question that will be asked to the customer to agree to a credit check. |
Under Customers → Payments → PAYONE → Konfiguration → sheet "Paymentstatus" you can define which status the order should have in Shopware
Under Customers → Payments → PAYONE → Konfiguration → sheet "forward the transaction status" you can, if required, assign a separate forwarding URL to each payment status message of the PAYONE platform (transaction status). This is always necessary if other systems in your system environment also require this payment information.
Field | Description |
---|---|
Logging |
Enables logging for the transaction status forwarding log. |
Timeout |
Response time in milliseconds until termination |
Timeout increase |
Increase timeout in milliseconds for the next attempt |
max. Tries |
Maximum attempts to forward until aborted |
If the Logging is enabled, errors in forwarding of transaction status messages are displayed in a separate system log. You can then view and download the current logs under Configuration → Logfile → sheet "System Log".
Log Eintrag | When? | Meaning |
---|---|---|
notification controller called |
always |
Information value only - marks the start of txstatus processing |
different shop active, submitted id, new shopid [1,2,2] |
active shop has a different ID than the shop that's referred to in the request |
1,2,2 means:
|
push received for tx 123456789 |
always |
txid der txstatus-Anfrage |
clearingdata already exists |
if a transaction already has clearing data attached to it |
info - clearing data doesn't get overwritten |
clearingdata is empty |
if a transaction doesn't have yet clearing data attached to it |
info - clearing data from the txstatus request is attached to the transaction |
save attribute data |
always |
info - data gets saved as attributes to an order |
finished, output TSOK |
always |
processing finished - TSOK is being sent |
starting tx forwards |
always |
info - txstatus gets forwarded now |
finished all tasks, exit |
always |
info - clearing data from the txstatus request is attached to the transaction |
Under Customers → Payments → PAYONE → API-Log you will find all information about the processed payments and communication with the PAYONE platform.
The overview shows all received and processed requests to the PAYONE platform. By clicking on an entry, you can view details about the respective request.
Under Customers → Payments → PAYONE → Transaktionsstatus-Log you have an overview of the transaction status messages received and can view details by clicking on a record.
The clearing data is stored in the s_order_attributes table in the mopt_payone_clearing_data column in JSON format. The orderID column contains the ID of the corresponding order stored in the s_order table. The data can be read, for example, with the following SQL statement:
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All email templates can be customized under Settings → Email Management → Email Templates. The order confirmation email template can be found under System emails → sORDER.
There are 2 templates: one for text emails and one for HTML emails.
The translations of the two templates must be adjusted via the globe button in the upper right corner.
You can customize the templates depending on the payment method you use. To customize the templates, you need to use the internal name of the payment method used. You can find the names in the payment methods overview:
To add transfer information to the template for the PAYONE Prepayment payment type, please find the following block in the template source code.
Here 2 text boxes, one for TEXT and one for HTML:
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And add the following block after it:
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To add remittance information to the template for the PAYONE Open Invoice payment type, add the following block after it:
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In order to display the clearing data on PDF documents, the JSON-encoded content of the corresponding variables must first be decoded. This is done in the .tpl file for the invoice (or similar) for your template:
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These and other variables are then available:
Content | Variable |
---|---|
Recipient |
{$mopt_payone_decoded_clearing_data.clearing_bankaccountholder} |
IBAN |
{$mopt_payone_decoded_clearing_data.clearing_bankiban} |
BIC |
{$mopt_payone_decoded_clearing_data.clearing_bankbic} |
Bank name |
{$mopt_payone_decoded_clearing_data.clearing_bankname} |
Clearing Reference |
{$mopt_payone_decoded_clearing_data.clearing_reference} {$mopt_payone_decoded_clearing_data.clearing_txid} {$attributes.mopt_payone_txid} {$sBookingID} |
Invoice gross amount |
{$Order._order.invoice_amount} |
Invoice net amount |
{$Order._order.invoice_amount_net} |
List all variables (for debugging purposes) |
{$mopt_payone_decoded_clearing_data|print_r} |
With the PAYONE plugin for Shopware, you can control which payment methods are offered to your customers depending on their creditworthiness. The check takes place in real time for each individual buyer during the checkout process.
The settings can be defined differently for each payment type, so that risk checks are only performed under certain conditions and a payment type is only offered under certain conditions.
By installing the PAYONE plugin, the conditions of the traffic light value were added to the existing rules.
Under Configuration → Risk management you can determine whether a payment type is blocked based on a defined traffic light value.
To ensure smooth operation of the plug-in, it is necessary to assign shipping rates to each payment method. As a further option, you can define an alternative shipping type that always takes effect if no concrete shipping cost record is assigned to a payment type.
For the display of certain texts, text modules have been provided with the installation of the plug-in, which you can adapt according to the language used in each case. You find the administration of the snippets under Configuration → Snippets.
All text output (except bank names, e.g. with iDeal) in the frontend is provided via text modules, so that there is the greatest possible flexibility when using several languages. According to the Shopware standard, the text modules are initialized and stored in the database the first time they are used. They are then editable. The most important components are already stored during the installation of the plug-in. To edit specific text modules, you may first have to call the corresponding page in the frontend.
The text frame for the PAYONE plug-in can be found in the namespace frontend/MoptPaymentPayone. There is a general error message "generalErrorMessage" that is used when no specific error message is available. Specific error messages can be configured for individual error codes from the PAYONE platform. The text module for an error number 888 is then called "errorMessage888". Exceptions to this are the check of the bank details and the address, since no numerical error codes are returned there. The text modules for this are called "bankaccountcheck-blocked" or "addresscheckcorrected".
For technical reasons, only a few individual elements of the checkout can be processed directly in the templates. These templates can be found at:
/engine/Shopware/Plugins/Default/Frontend/MoptPaymentPayone/ViewsResponsive/frontend/plugins/payment
in the Shopware directory.
Under Configuration → Payment methods you can copy the payment methods for separate use, with a subshop or other reasons such as country assignments.
After duplication, you can give the payment type a different name and assign it to a country or even to another subshop.