No. |
Signification | Suggested Activity |
---|---|---|
1 |
Card issuer temporarily not available |
Please try again later. |
2 |
Authorization declined |
Decline purchase |
4 |
Card not approved |
Decline purchase |
5 |
Authorization declined |
Decline purchase |
7 |
Card is not allowed. Card is blocked. |
Decline purchase |
12 |
Transaction invalid |
Decline purchase |
13 |
Limit exceeded |
Decline purchase |
14 |
Invalid card |
Decline purchase |
21 |
Activity not processed |
Time for Capture after PreAuthorization has been exceeded (among other things) |
30 |
Format Error in request message (e.g. CVC missing). |
|
31 |
Invalid card type |
Change card type |
33 |
Expiry date invalid, incorrect or in the past |
Correct expiry date |
34 |
Manipulation suspected |
Decline purchase |
43 |
Card stolen |
Decline purchase |
51 |
Limit exceeded or account balance insufficient |
Decline purchase |
55 |
Incorrect secret code / Wrong PIN |
Decline purchase |
56 |
Card unknown |
Decline purchase |
57 |
Cancelation: Wrong card has been used as for original authorization |
Decline transaction |
58 |
Terminal ID unknown |
Contact PAYONE please. |
60 |
Card holder must contact the acquirer |
Decline purchase |
61 |
Card blocked |
Decline purchase |
62 |
Card cancelled |
Decline purchase |
63 |
Required CVC code not specified or not valid |
Specify/change CVC |
64 |
Authorization amount differs from reserved amount. |
|
65 |
Card has been used too often |
Decline purchase |
80 |
Amount no longer available |
Reservation period has elapsed. Please repeat preauthorization |
91 |
Card issuer temporarily not available |
Temporary problem |
100 |
||
101 |
The authorisation has expired. |
Restart entire process. |
102 |
Authorisation denied. |
|
103 |
Transaction could not be completed successfully. |
Customer is to select an alternative method of payment. |
104 |
Customer could not pay. |
Transaction rejected. |
105 |
The customer has to be redirected to Wallet Provider in order to select a new payment method. |
Redirect customer to Wallet Provider |
106 |
The order has expired. |
Close order |
107 |
Risk assessment has denied this transaction. |
|
108 |
The transaction has already been completed. |
|
109 |
Transaction (credit) denied |
The refund was rejected. |
110 |
Problem with mandate of customer at external service provider. |
See external Message and contact external service provider or customer. |
111 |
The customer has not yet completed the wallet transaction at the external payment provider. |
|
112 |
Account is locked or inactive (at the external payment provider) |
|
120 | Transaction soft declined. | |
130 | Suspected fraud. | Decline purchase |
131 | Exceeds approval amount limit. | Decline purchase |
132 | Blocked, first used or special condition. | Decline purchase |
133 | Cash request exceeds issuer limit. | Decline purchase |
134 | Verification data failed. | Decline purchase |
135 | Policy. | Decline purchase |
136 | Security. | Decline purchase |
137 | Life cycle. | Decline purchase |
138 | Exceeds withdrawal frequency. | Decline purchase |
139 | Transaction cannot be completed. | Decline purchase |
200 |
||
201 |
The transaction was denied by iDEAL. |
|
202 |
The transaction was denied by PostFinance. |
|
250 |
SEPA mandate does not exist |
Please add SEPA mandate |
251 |
SEPA mandate not confirmed |
Please confirm SEPA mandate |
252 |
SEPA mandate parameter not valid or missing |
Incorrect SEPA mandate parameter |
253 |
SEPA configuration error |
Contact PAYONE please. |
254 |
Request not supported for this SEPA configuration |
|
255 |
SEPA mandate place of confirmation missing |
Please add place of SEPA mandate confirmation |
300 |
||
301 |
Amount for this payment method too low |
Change amount |
302 | Amount too low for monthly installment rate. | Change amount |
303 |
Capture amount does not match financing amount |
Change amount |
304 |
Parameter Token is expired |
|
305 |
Customer has not yet completed the transaction |
|
306 |
Transaction already has customer payments |
|
307 |
Financing Provider does not secure this transaction |
Change payment type |
308 |
Parameter {settleaccount{ does not fit to payment type financing |
Change value for Parameter {settleaccount} |
350 |
Payment guarantee has expired |
|
351 |
Payment guarantee has been rejected |
|
352 | No further shipment deferrals possible. | |
700 |
||
701 |
Payment denied after BIN check |
Decline purchase |
702 |
Payment was denied because of the BIN country |
Decline purchase |
703 |
Payment denied after IP check |
Decline purchase |
704 |
Payment was denied because of the IP country |
Decline purchase |
710 |
Payment denied after POS check |
Decline purchase |
721 |
Payment denied after Velocity IP check |
Decline purchase |
722 |
Payment denied after Velocity card number check |
Decline purchase |
723 |
Payment denied after Velocity account number check |
Decline purchase |
724 |
Payment denied after Velocity e-mail check |
Decline purchase |
731 |
Payment rejected by the Blacklist-IP-Check |
|
732 |
Payment rejected by the Blacklist-Cardpan-Check |
|
733 |
Payment rejected by the Blacklist-Bankaccount-Check |
|
734 |
Payment rejected by the Blacklist-Email-Check |
|
800 |
||
866 | Repeated rejection due to initial rejection | |
867 | Country of customer is not supported | |
868 | Minimum amount is not reached | |
869 | Billing and shipping address do not match | |
872 |
Pseudo card PAN not found, maybe due to expiry of the card |
|
875 | Cardtype can not be detected automatically via BIN. | |
876 |
AVS mismatch: The address provided does not match billing address of card holder. |
Decline purchase |
877 |
Invalid card number (Luhn check for this PAN incorrect) |
Correct card number |
878 |
Invalid card number (syntax check for this PAN incorrect) |
Correct card number |
879 |
CVC2 code incorrect length or incorrect syntax |
Correct CVC2 |
880 |
Card type does not correspond with card number |
Select different card type |
881 |
Bank details cannot be used for online banking. |
|
882 |
Bank type not supported |
Select different bank type |
883 |
The account number is invalid for this sort code |
Decline purchase |
884 |
The sort code is invalid |
Decline purchase |
885 |
Bank is not supported by giropay |
|
886 |
Online transfer type not supported |
Select different online transfer type |
887 |
Invalid BIC |
|
888 |
Invalid IBAN |
|
889 |
Country of the BIC not supported. |
|
890 |
Payment declined due to current risk setting |
Decline purchase |
891 |
Debtor limit exceeded, payment refused |
Decline purchase |
892 |
Country of the account not supported. |
|
894 |
account data incomplete: account holder name missing or invalid |
Correct the account holder name |
895 |
account data incomplete: street missing or invalid |
Correct the street name |
896 |
account data incomplete: zip missing or invalid |
Correct the postal code |
897 |
account data incomplete: city missing or invalid |
Correct the city name |
900 |
||
900 |
Internal error |
Contact PAYONE please. |
901 |
Configuration error |
Contact PAYONE please. |
902 |
Unknown error with external service provider. |
Contact PAYONE please. |
903 |
No connection to external service provider possible (timeout, breakdown) |
Contact PAYONE please. |
904 |
Temporary error |
Please try again later. |
905 |
Merchant authentication / authorization at service provider failed |
Correct authentication data at service provider, please. |
906 |
Refund amount too high |
Amount exceeds the original amount or remaining sum too low |
907 |
Sequence no incorrect |
Select different sequence number |
908 |
Capture amount too high |
Amount exceeds the original amount or remaining sum too low |
909 |
Database connection failed |
Contact PAYONE please. |
910 |
Currency does not correspond with the referenced payment process |
Change currency |
911 |
Reference number already exists |
Change reference number |
912 |
Reference number does not correspond with the referenced payment process |
Change reference number |
913 |
Referenced payment process (txid) not found |
Enter different txid |
914 |
Referenced clearingsubtype (financingtype, onlinebanktransfertype, wallettype) not avaliable for this channel |
Please use another way of payment |
915 |
Refund not possible |
The connector settings do not allow a refund |
916 |
Amount error |
Amount incorrect sign or zero |
917 |
Refund limit exceeded |
Contact PAYONE please. |
918 |
Upper or lower limit amount exceeded |
Contact PAYONE please. |
919 |
Limit revenue exceeded |
Contact PAYONE please. |
920 |
MaxPayoutAmount exceeded |
Reduce amount |
921 |
Account balance insufficient |
|
922 |
Unknown account |
|
923 |
Payment type not available for this currency or card type |
Set correct currency, type of payment, type of card, type of account or portalid |
924 |
Test mode not available |
Contact PAYONE please. |
925 |
Live mode not available |
Contact PAYONE please. |
926 |
Incorrect mode for the referenced payment process |
Change mode (live/test) |
927 |
No refund connector. |
Contact PAYONE please. |
928 |
Article with itemtype prepaid not allowed in this request |
|
929 |
If the request contains articles with itemtype prepaid, the amount must be 0 |
|
930 |
Connection does not support value of {recurrence} |
change {recurrence} |
931 |
Request does not support type of payment |
Activity not possible for this type of payment |
932 |
Collection not possible for this type of payment |
Activity not possible for this type of payment |
933 |
Multiple partial capture not supported for this method of payment |
Change method of payment |
934 |
Multiple partial capture not enabled |
Contact PAYONE please. |
935 |
Amount for multiple partial capture cannot be 0 |
|
936 |
Authorisation without incoming payment not possible for this type of payment |
|
937 |
settleaccount does not fit to capturemode |
Change settleaccount or capturemode |
938 |
Voucher is not supported by this payment type |
Remove voucher from aticle list |
939 |
The amount of a prepaid article must be negative. |
|
940 |
Currency or cardtype not available at external service provider. |
Contact external service provider please. |
941 |
Feature referenced Transaction is not enabled at service provider. |
Contact service provider and request missing feature, please. |
944 |
Amount too small |
|
945 |
Amount too high |
|
950 |
Desired status change not possible for this payment process |
Please try again later. |
951 |
The maximum number of actions for this txid has been reached |
|
952 |
The Transaction was already completed. |
|
960 |
Target payment process (txid) not found |
Transfer not possible |
961 |
No incoming transfer found for this payment process |
|
962 |
Transferable amount not available |
Amount too big or too small. |
970 |
Operation was cancelled by the user. |
|
971 |
The user has not finished his action in given time. |
|
972 |
Transaction has expired |
|
973 |
Minimum age not reached |
|
974 |
The request was rejected because of an unexpected request order. The sequence of the requests should be checked. |
|
975 |
Transaction refused. The payment type you selected is not available for B2B transactions. |
|
980 |
The transaction cannot complete successfully. |
Try to authorize the payment via asynchronous mode. |
981 |
Payment declined by third party. |
Payment method not available for this transaction. Customer needs to choose other payment method. |
982 |
Payment rejected by third party. |
Please start new payment transaction. |
983 |
Payment failed at third party. |
Please try the request again. |
984 |
Payment rejected by third party. |
Customer equals merchant. |
985 |
Payment rejected by third party. |
Please show wallet widget to let customer change the paymentmethod. |
986 |
Payment rejected by third party. |
Customer needs to choose a paymentmethod. |
987 |
Payment rejected by third party. |
Customer needs to choose a shippingaddress. |
990 |
Maintenance work |
Please try again later. |
991 |
Maintenance work at external service provider. |
Please try again later. |
992 |
Please use only the test data from the documentation |
|
993 | Too many requests at external service provider. | Please try again later. |
1000 |
||
1000 |
Parameter faulty or missing |
|
1001 |
Parameter {clearingtype} faulty or missing |
|
1002 |
Parameter {param} faulty |
|
1003 |
Parameter {reference} faulty or missing |
|
1004 |
Parameter {processing_time} faulty |
|
1005 |
Parameter {currency} faulty or missing |
|
1006 |
Parameter {due_time} faulty |
|
1007 |
Parameter {add_paydata} faulty or missing |
|
1008 |
Parameter {txid} faulty or missing |
|
1009 |
Parameter {sequencenumber} faulty or missing |
|
1010 |
Parameter {mode} faulty or missing |
|
1011 |
Parameter {workorderid} incorrect or missing |
|
1012 |
Parameter {api_version} incorrect or missing |
|
1013 |
Parameter {clearingsubtype} incorrect |
|
1016 |
Parameter {amount} faulty or missing |
|
1018 |
Parameter {max_payout_amount} faulty |
|
1023 | Parameter {transaction_param} faulty or missing | |
1024 |
Parameter {booking_date} faulty |
Check format |
1025 |
Parameter {document_date} faulty |
Check format |
1031 |
Parameter {settleaccount} faulty |
|
1032 |
Parameter {capturemode} faulty |
|
1035 |
Parameter {transactiontype} faulty or missing |
|
1036 |
Parameter {customer_is_present} faulty or missing |
|
1037 |
Parameter {recurrence} faulty or missing |
|
1041 |
Parameter {successurl} faulty or missing |
|
1042 |
Parameter {backurl} faulty or missing |
|
1043 |
Parameter {errorurl} faulty or missing |
|
1055 |
Parameter {financingtype} faulty or missing |
|
1065 |
Parameter {onlinebanktransfertype} faulty or missing |
|
1071 |
Parameter {xid} faulty or missing |
|
1072 |
Parameter {storecarddata} faulty or missing |
|
1073 |
Parameter {pseudocardpan} faulty or missing |
|
1074 |
Parameter {cardissuercountry} faulty or missing |
|
1075 |
Parameter {cardissuenumber} faulty or missing |
|
1076 |
Parameter {cardtype} faulty or missing |
|
1077 |
Parameter {cardexpiredate} faulty or missing |
|
1078 |
Parameter {cardpan} faulty or missing |
|
1079 |
Parameter {cardcvc2} faulty or missing |
|
1080 |
Parameter {bankaccountholder} faulty or missing |
|
1081 |
Parameter {bankbranchcode} faulty or missing |
|
1082 |
Parameter {bankcountry} faulty or missing |
|
1083 |
Parameter {bankaccount} faulty or missing |
|
1084 |
Parameter {bankcode} faulty or missing |
|
1085 |
Parameter {bankgrouptype} faulty or missing |
|
1086 |
Parameter {bankcheckdigit} faulty or missing |
|
1087 |
Parameter {BIC} faulty or missing |
|
1088 |
Parameter {IBAN} faulty or missing |
|
1089 |
Parameter {elvtype} faulty or missing. |
|
1090 |
Parameter {shippingprovider} faulty or missing |
|
1091 |
Incomplete or missing bank-data. Define {bankaccount} or {iban}. |
|
1095 |
Parameter {wallettype} faulty or missing |
|
1096 |
Parameter {cashtype} incorrect or missing |
|
1100 |
||
1100 |
Parameter {mandate_identification} faulty or missing |
|
1101 |
Parameter {mandate_status} faulty or missing |
|
1102 |
Parameter {mandate_dateofsignature} faulty or missing |
|
1103 |
Parameter {mandate_sequencetype} faulty or missing |
|
1104 |
Parameter {mandate_language} faulty or missing |
|
1105 | Parameter {creditor_identifier} faulty or missing | |
1110 |
Parameter {bankaccountholder_firstname} faulty or missing |
|
1111 |
Parameter {bankaccountholder_lastname} faulty or missing |
|
1112 |
Parameter {bankaccountholder_street} faulty or missing |
|
1113 |
Parameter {bankaccountholder_zip} faulty or missing |
|
1114 |
Parameter {bankaccountholder_city} faulty or missing |
|
1115 |
Parameter {bankaccountholder_country} faulty or missing |
|
1116 |
Parameter {bankaccountholder_email} faulty or missing |
|
1117 |
Parameter {bankaccountholder_company} faulty or missing |
|
1200 |
||
1201 |
Parameter {encoding} faulty or missing |
|
1202 |
Parameter {request} faulty or missing |
|
1203 |
Parameter {mid} faulty or missing |
|
1204 |
Parameter {aid} faulty or missing |
|
1205 |
Parameter {portalid} faulty or missing |
|
1206 |
Parameter {key} faulty |
|
1208 |
Parameter {responsetype} faulty |
|
1300 |
||
1300 |
Parameter {customerid} faulty |
|
1301 |
Parameter {firstname} faulty or missing |
|
1302 |
Parameter {lastname} faulty or missing |
|
1303 |
Parameter {company} faulty or missing |
|
1310 |
Parameter {userid} faulty |
|
1311 |
Parameter {street} faulty or missing |
|
1312 |
Parameter {streetnumber} faulty or missing |
|
1313 |
Parameter {streetname} faulty or missing |
|
1314 |
Parameter {addressaddition} faulty or missing |
|
1321 |
Parameter {zip} faulty or missing |
|
1331 |
Parameter {city} faulty or missing |
|
1337 |
Billing address faulty or missing |
|
1338 |
Parameter combination {city} and {state} faulty or missing |
|
1339 |
Parameter {state} faulty or missing |
State unknown or incorrect state |
1340 |
Parameter {country} faulty or missing |
Does not correspond with ISO 3166 |
1341 |
Parameter {language} faulty or missing |
Does not correspond with ISO 639 |
1343 |
Parameter {birthday} faulty or missing |
|
1344 |
Parameter {telephonenumber} faulty or missing |
|
1345 |
Parameter {personalid} faulty or missing |
|
1346 |
Parameter {gender} faulty or missing |
|
1350 |
Parameter {email} faulty or missing |
|
1367 |
Parameter {shipping_street} faulty or missing |
|
1368 |
Parameter {shipping_company} faulty or missing |
|
1369 |
Parameter {shipping_state} faulty or missing |
Shipping state unkown or wrong country |
1370 |
Parameter {shipping_country} faulty or missing |
Shipping country unkown or wrong |
1371 |
Parameter {shipping_addressaddition} faulty or missing |
|
1372 |
Parameter {shipping_zip} faulty or missing |
|
1373 |
Parameter {shipping_city} faulty or missing |
|
1374 |
Parameter combination {shipping_city} and {shipping_state} faulty or missing |
|
1375 |
Shipping address faulty or missing |
|
1380 |
Parameter {ip} faulty or missing |
|
1381 |
Parameter {use_customerdata} faulty or missing |
|
1382 |
Parameter {businessrelation} incorrect or missing or combination with {consumerscoretype} not allowed |
Please check SA - Verification / Scoring Requests |
1390 |
Parameter {delete_carddata} faulty or missing |
|
1391 |
Parameter {delete_bankaccountdata} faulty or missing |
|
1400 |
||
1421 |
Parameter {exiturl} faulty or missing |
|
1432 |
Parameter {checktype} faulty or missing |
|
1433 |
Parameter {scoretype} faulty or missing |
|
1434 |
Parameter {consumerscoretype} faulty or missing |
|
1435 |
Parameter {addresschecktype} faulty or missing or combination with {consumerscoretype} not allowed |
Please check SA - Verification / Scoring Requests |
1450 | Parameter {md_scheme} incorrect or missing | |
1451 | Parameter {md_version} incorrect or missing | |
1452 | Parameter {md_content} incorrect or missing | |
1471 |
Parameter {phone_prefix} incorrect or missing |
|
1472 |
Parameter {phone_number} incorrect or missing |
|
1473 |
Parameter {pin} incorrect or missing |
|
1475 |
Parameter {type} incorrect or missing |
|
1500 |
||
1501 |
Parameter {reminderlevel} faulty or missing |
|
1502 |
Parameter {remindertime} faulty or missing |
|
1503 |
Parameter {sendreminder} faulty or missing |
|
1504 |
Parameter {failedcause} faulty or missing |
|
1600 |
||
1609 |
List of articles too long |
Shorten list of articles |
1610 |
Article list faulty or incomplete |
|
1611 |
Parameter {id[n]} faulty or missing |
|
1612 |
Parameter {pr[n]} faulty or missing |
|
1613 |
Parameter {no[n]} faulty or missing |
|
1614 |
Parameter {va[n]} faulty or missing |
|
1615 |
Parameter {sd[]} faulty or missing |
|
1616 |
Parameter {ed[]} faulty or missing |
|
1617 |
Parameter {it[]} faulty or missing |
|
1618 |
Gross-amount of an item trespass the maximum |
|
1631 |
Parameter {invoice_title} faulty or missing |
|
1632 |
Parameter {invoice_deliverymode} faulty or missing |
|
1633 |
Parameter {invoice_deliverydate} faulty or missing |
|
1634 |
Parameter {invoice_deliveryenddate} faulty or missing |
|
1650 |
Parameter {file_reference} faulty or missing |
|
1651 |
Parameter {file_type} faulty or missing |
|
1652 |
Parameter {file_format} faulty or missing |
|
1700 |
||
1700 |
Parameter {action} faulty or missing |
|
1705 |
Parameter {accessid} faulty or missing |
|
1706 |
Parameter {access_price} faulty or missing |
|
1707 |
Parameter {access_aboprice} faulty or missing |
|
1708 |
Parameter {access_expiretime} faulty or missing |
|
1709 |
Parameter {access_period} faulty |
|
1710 |
Parameter {access_aboperiod} faulty |
|
1711 |
Parameter {access_starttime} faulty or missing |
|
1712 |
Parameter {access_canceltime} faulty or missing |
|
1713 |
Parameter {access_vat} faulty or missing |
|
1721 |
Parameter {productid} faulty or missing |
|
1723 |
Parameter {id_trail} incorrect or missing. |
|
1724 |
Parameter {no_trail} (quantity) faulty or missing |
|
1725 |
Parameter {pr_trail} (price) faulty or missing |
|
1726 |
Parameter {de_trail} (description) faulty or missing |
|
1727 |
Parameter {va_trail} (VAT rate) faulty or missing |
|
1728 |
Parameter {period_unit_trail} faulty or missing |
|
1729 |
Parameter {period_length_trail} faulty or missing |
|
1730 |
Parameter {id_recurring} incorrect or missing. |
|
1731 |
Parameter {no_recurring} (quantity) faulty or missing |
|
1732 |
Parameter {pr_recurring} (price) faulty or missing |
|
1733 |
Parameter {de_recurring} (description) faulty or missing |
|
1734 |
Parameter {va_recurring} (VAT rate) faulty or missing |
|
1735 |
Parameter {period_unit_recurring} faulty or missing |
|
1736 |
Parameter {period_length_recurring} faulty or missing |
|
1737 |
No item data found for initial term. |
|
1738 |
No item data found for subsequent term. |
|
1739 |
Parameter {amount_trail} faulty or missing |
|
1740 |
Parameter {amount_recurring} faulty or missing |
|
1753 |
The indicated total price of all articles from the initial term did not correspond with the amounts of the individual items. |
|
1754 |
The indicated total price of all articles from the subsequent term did not correspond with the amounts of the individual items. |
|
1755 |
Incomplete item data for the initial term. |
|
1756 |
Incomplete item data for the subsequent term. |
|
1757 |
Incomplete time definition for the initial term. |
|
1758 |
Incomplete time definition for the subsequent term. |
|
1759 |
For more than one item position in the initial term the price cannot be transmitted without items. |
|
1760 |
For more than one item position in the subsequent term the price cannot be transmitted without items. |
|
1761 |
Parameter {ti_trail} faulty or missing |
|
1762 |
Parameter {ti_recurring} faulty or missing |
|
1800 |
||
1810 |
Parameter {vaccountname} faulty or missing |
|
1811 |
Parameter {vreference} faulty or missing |
|
1813 |
Parameter {settleperiod} faulty or missing |
|
1814 |
Parameter {settletime} faulty or missing |
|
1815 |
Parameter {settle_period_unit} faulty or missing |
|
1816 |
Parameter {settle_period_length} faulty or missing |
|
1817 |
Parameter {payout_open_balance} faulty or missing |
|
1900 |
||
1999 |
Parameter {ecommercemode} faulty or missing |
|
2000 |
||
2001 |
Channel not enabled for this payment portal |
Contact PAYONE please. |
2002 |
Request not supported by activated channel |
Contact PAYONE please. |
2003 |
MerchantID not found or no rights |
Change MerchantID |
2004 |
SubAccountID not found or no rights |
Change SubAccountID |
2005 |
PortalID not found or no rights |
Change PortalID |
2006 |
Key incorrect |
Change key |
2007 |
Hash incorrect |
Change hash |
2008 |
Invalid request - invalid parameter |
|
2009 |
Too many API parameters |
Reduce number of parameters |
2010 | Request limit reached | You have 100 requests in mode test per 24 hours. This limit has been reached. |
2011 |
Parameters from different API versions cannot be used simultaneously. |
|
2012 |
Parameters conflict in request or do not match |
Check parameters and repeat request |
2013 |
API-request contains invalid characters |
Check Encoding and do not use control characters. |
2014 |
HTTP-Header [Accept: application/json] incorrect or missing |
|
2500 |
||
2555 | Combination of {recurrence}, {customer_is_present} and {credentialonfile_initialPayment} not allowed | Decline Purchase |
2700 |
||
2700 |
Request amount differs from apple pay token amount. |
Make sure to use the same amount as in your Apple Pay payment sheet |
2701 |
Request currency differs from apple pay token currency |
Make sure to use the same currency as in your Apple Pay payment sheet |
2702 |
Failed to decrypt apple pay token |
Check whether your Payment Processing Certificate is valid and uploaded to our merchant backend |
2703 |
Certificate service declined request because of validation errors |
|
2704 |
Required parameter in apple pay token is missing or empty |
Check if all required parameters for the Apple Pay token are set |
3000 |
||
3000 |
Function not available |
|
3001 |
Parameter getusertoken invalid. Valid values are yes/no |
|
3002 |
A user-id or a customer-id must be set. |
|
3003 |
Usertoken not found. |
The usertoken was not found. It is either not present or expired. |
3004 |
The usertoken is not allowed within the current request. |
The usertoken is not allowed within the current request. |
3005 |
Usertoken and Userid are not to be transmitted simultaniously. |
The use of usertoken and userid is mutually exclusive. |
3006 |
The usertoken has a wrong format. |
The usertoken transmitted is faulty. It should have a length of 24chars and should consist of alphanumerical characters including the . |
3007 |
The transmitted customerid is not allowed. |
You are already using the transmitted customerid. |
3008 |
The desired customer is already present. |
The customer to create is already present, you probably used a token generated by yourself. |
3009 |
The customer does not exist. |
Tht customer identified by the token does not exist. |
3010 |
The modes do not match. |
The modes of request and dataset have to match. They need to be either test or live. |
3200 |
||
3200 |
Customer not found or insufficient privileges |
Change customer number |
3300 |
||
3301 |
Bank data cannot be deleted, order prevailing |
|
3302 |
Bank data cannot be deleted, VirtualAccount not balanced |
|
3303 |
Card data cannot be deleted, order prevailing |
|
3304 |
Card data cannot be deleted, VirtualAccount not balanced |
|
4000 |
||
4001 |
Address check not enabled |
|
4002 |
Type of address check not enabled |
|
4010 |
Country not supported |
Cancel or continue without address check |
4011 |
Country not supported |
Cancel or continue without consumer score check |
4041 |
Address not found |
|
4042 |
Address not unique |
|
4051 |
City not found |
Change city |
4052 |
City ambiguous |
Address correct, however it could not be corrected. |
4053 |
Street not found |
Change street, post code or city |
4054 |
Street ambiguous |
Address correct, however it could not be corrected. |
4055 |
Wrong post office box number |
Change post office box number |
4056 |
Street number error |
Change street number |
4057 |
Overseas address |
No reference could be found for the submitted address. |
4058 |
Street invalid |
Change street |
4100 |
||
4101 |
Consumer score check not enabled |
|
4102 |
Scoretype incorrect |
|
4110 |
No information - no hits |
Change request data |
4112 |
No information - too many hits |
Provide more specific request data |
4113 |
No information - manual post-processing required |
Processing not possible |
4114 |
Information is blocked at external service provider |
Processing not possible |
4200 |
||
4200 |
Merchant does not participate in the 3D Secure procedure |
Continue payment process without 3-D Secure |
4201 |
Request is not supported by payment portal typee |
Change payment portal |
4208 |
Card does not participate in 3D Secure |
Continue payment process |
4209 |
PaRes Check not necessary |
Cancel payment process |
4210 |
3D Secure error |
Continue payment process without 3-D Secure |
4211 |
PaRasCheck error (status=A). |
Continue with 3DS (ECI06) |
4212 |
PaRasCheck error (status=U). |
Continue without 3DS (ECI07) |
4213 |
PaRasCheck error (authentication failed). |
Cancel |
4214 |
3D Secure transaction requires XID. |
Cancel activity |
4215 |
Indicated ECI mode not supported by 3D Secure |
Cancel activity |
4216 |
XID not found. |
Cancel activity |
4217 |
3D Secure authentication not completed yet |
Booking declined |
4218 |
3D Secure authentication failed |
Booking declined |
4219 |
Successful 3D Secure authentication required |
Booking declined |
4220 | 3-D Secure configuration incomplete | Contact PAYONE please. |
4300 |
||
4302 |
Check type incorrect |
Change check type |
4700 |
||
4743 |
Callback: Country not supported |
Cancel or continue without callback |
4744 |
Callback: Prefix disabled |
Only use local or mobile numbers |
4745 |
Callback: Number incorrect |
Area code or base number incorrect |
5000 |
||
5050 |
Dunning level cannot be set |
Dunning status does not allow setting a new dunning level |
5052 |
Error on repeated sending of a reminder. |
Please try again later |
5054 |
Dunning date could not be set |
|
6000 |
||
6032 |
Invoice not found |
|
6500 |
File not found |
Check reference, format, type |
6501 |
File not unique |
Check reference, format, type |
6502 |
Service temporarily unavailable |
Please try again later. |
7000 |
||
7004 | Credential on file token not found | Please create a token first. |
7005 |
Access ID not found or no rights |
|
7008 |
Contract expiry date in the past or before the start date |
|
7011 |
Contract start date in the past |
|
7012 |
Term of contract has already started |
|
7021 |
ProductID not found or no rights |
|
7030 |
Operation not allowed under current access status. |
|
7040 |
The total amount of the items in the initial term equals 0. |
|
7041 |
The total amount of the items in the subsequent term equals 0. |
|
7042 |
The property {InvoiceAppendix} does not have the correct data type. |
|
7043 |
The IP address does not have the correct data type. |
|
8000 |
||
8010 |
VirtualAccountName already used for another customer |
Select different name or select correct customer. |
8011 |
Reference number (virtual account) already exists |
Change reference number |
8020 |
Currency does not correspond with the virtual account |
Change currency |
8030 |
Portal ID does not correspond with the virtual account. |
Change portal ID |
8040 |
Mode does not correspond with the virtual account. |
Change mode |